GERMAN SPEAKING
ACCOUNT MANAGER

We are looking for an Account Manager to manage Mono Solutions´ relations with partners based primarily in Germany. It is the responsibility of the Account Manager to drive customer adoption and success. You should be comfortable at both consulting and negotiating at a management-level; backed by a strong understanding of our Partners’ business and industry objectives. Key to this role is being able to articulate value, inspire our partners to sell the Mono SaaS solutions and encourage adoption and expansion. You should possess strong business and analytical expertise and strong account management expertise.

Your primarily role is to build and maintain a strong relationship with our German reselling partners and help them grow their business. You will serve as an escalation point for issues that impact our partners’ success and will maintain strong working relationships with other customer facing Mono personnel in Sales, Marketing, Product Development, Support and Finance.

THIS involves

Being attentive to partner needs, including sales and marketing needs for scaling their business and at all times identify up-sell opportunities
Developing and executing partner success plans, and tracking and reporting on key metrics to ensure partner adoption and success.
Conducting QBRs and being responsible for identifying key strategies for revenue acceleration

REQUIREMENTS & QUALIFICATIONS

3+ years relevant work experience
BA/BS degree
Fluent in German and English
Proven ability to collaborate and build strong relationships with partners at a senior level
Experience from Web Agency / SaaS account management, project management and/or strategy consulting
Exceptional analytical and problem solving skills, including the ability to figure out how things should work, and to identify patterns and trends
Familiarity with B2B marketing, sales processes and consulting best practices
Solid spoken and written communication skills
A positive, self-starter attitude and desire to exceed expectations at every opportunity
Attention to detail, strong organizational skills, and an absolute focus on quality of work
Good understanding or experience with web-technology is an advantage
Strong social skills
Able and flexible to travel often

about mono

We are a rapidly growing SaaS company providing a market-leading platform for responsive websites and E-commerce for small and medium sized businesses (SMBs). We have more than 300,000 businesses signed up for our service and more than 60 international reselling partners in over 30 international markets. We are headquartered in Copenhagen and with offices in London and Denver, Colorado.

Our vision is a market where all SMBs benefit from consistent and engaging online presence, making it easy for consumers to find, understand and do business with them.

GERMAN SPEAKING ACCOUNT MANAGER

GERMAN SPEAKING
ACCOUNT MANAGER